Truck dispatch & operational support
We coordinate loads, handle broker calls, follow through on pickups and deliveries, and help with factoring support — so your day is about driving instead of paperwork and hold music.
How a load is handled
03 stages
Pickup
Appointment set and confirmed
In transit
Driver and broker kept in the loop
Delivery
Followed through unload and paperwork
How Swift Freight works a load. This is a description of our process, not a live tracking display.
What we handle
Dispatch is the coordination around the load — the calls, appointments, paperwork, route planning, delivery follow-up, and access to factoring support that helps keep your operation moving and your cash flow working.
05 service areas
We look at what your truck runs, where it is headed, and line up freight that fits. You see the details before anything is committed.
The calls, emails, and paperwork that come with booking freight run through us instead of through your cab.
Freight planned around the lanes you want to run, the hours you have left, and the day you need to be home.
A load is not finished when it is booked. We stay with it through the appointment, the dock, and the paperwork.
We help carriers explore factoring options through trusted third-party factoring providers, making it easier to turn completed loads into working cash without waiting on standard broker payment terms.
Exactly what we take on depends on how your operation runs. Scope is confirmed with you before anything starts. Talk it through with us
Booking the load is the easy part. What decides your week is whether somebody is actually watching the appointment, the paperwork, and the phone while you are driving.
Why Swift
Swift Freight does not promise you better rates or more loads. What we offer is that the coordination around your truck is handled properly and consistently, every time.
01
You know who is handling your truck and where things stand. Questions get a straight answer instead of a runaround.
02
The same process on every load: details confirmed, documents tracked, nothing left to assume.
03
Somebody is watching the moving parts — appointments, hours, paperwork — so a small problem does not cost you a day.
04
We work around how your operation actually runs. One truck or a few, the approach does not change.
How it works
Getting started is a conversation, not an application. Here is what actually happens after you reach out.
01
Your equipment, the lanes you like to run, and how you prefer to be reached. A short conversation covers most of it.
02
We bring you freight that fits and handle the broker side. You decide what you want to run.
03
Appointments, check calls, and document follow-through until the load delivers — then on to the next one.
Step one takes about a minute, and there is no obligation on the other side of it.
Talk to DispatchOperational support
Most of a dispatcher's day is spent on the phone and in an inbox. Here is where those hours go, and why it is worth not spending them yourself.
Broker side
Load details, rate confirmations, and the back-and-forth that comes with getting freight on the truck.
Driver side
Directions, appointment times, and a straight answer when something changes between the shipper and the receiver.
Document side
Bills of lading, proofs of delivery, and the documents that need to reach the right place once a load is off.
We are a dispatch and operational-support company. We are not a freight broker, a motor carrier, or an insurance agency, and we do not present ourselves as any of them. We are not a factoring company either: factoring is provided by third-party factoring companies, and what we offer is help reaching and onboarding with them.
Get started
Tell us what you run and how you like to work. We will come back to you with what we can take off your plate.
Equipment and lanes are enough to start. You do not need paperwork ready to have the conversation.
Your message goes to our team, not into an automated queue.
We use what you send to answer your enquiry. Text-message updates are opt-in and never required.
Or reach us direct
~1 min
Required fields are the ones we need to call you back. Everything else helps us come to that call prepared.